Shipping Policy

Last Updated: 9th June 2026

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

Order Processing

• All orders are processed within 1–3 business days after payment is received.
• Orders are not processed, shipped, or delivered on weekends or public holidays.
• During periods of high order volume, processing times may be slightly delayed. We appreciate your patience.

Shipping Rates and Delivery Times

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Estimated delivery times:

Please note that delivery times are estimates and are not guaranteed.

Shipping Destinations

We currently do not ship Worldwide

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (if available). Tracking updates may take 24–48 hours to appear after shipment.

Customs, Duties, and Taxes

For international orders, customs duties, taxes, and import fees may be charged by your local customs authority.

These charges:

• Are not included in the product price or shipping cost.
• Are the responsibility of the customer.
• Vary by country and local regulations.

We recommend contacting your local customs office for more information before placing an order.

Delayed or Lost Shipments

We are not responsible for delays caused by:

• Shipping carriers
• Customs clearance procedures
• Severe weather conditions
• Public holidays
• Incorrect shipping information provided by the customer

If your package appears lost or significantly delayed, please contact us and we will assist in locating your shipment.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• Please contact us immediately.
• We cannot guarantee address changes once an order has been processed or shipped.
• Additional shipping charges may apply for returned packages that require reshipment.

Damaged Packages

If your order arrives damaged:

1. Take photos of the packaging and damaged items.
2. Contact us within 48 hours of delivery.
3. Include your order number and supporting photos.

We will review the issue and work to provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: sales@jungleuk.com
Business Name: Jungle Ltd
Website: www.jungleuk.com